Berkshire Eagle Staff
ADAMS -- The Adams Community Bank has promoted four of its employees to different positions within the company.
Elena Tucker has been promoted to human resource & payroll officer; Emma Tower to retail loan officer; Bonnie Callahan to deposit operations supervisor; and Rebecca Crouse to BSA analyst.
As human resource & payroll officer, Tucker will be responsible for all of the bank’s human resource and payroll functions. She joined the bank in 2012 as human resource manager. She holds a bachelor’s degree in computer information systems from Bentley College; is a board of governance committee member at the Pittsfield Family YMCA; and is the vice president of Miss Hall’s School Alumnae Council. Tucker resides in Pittsfield with her husband.
As retail loan officer, Tower will be responsible for assisting loan customers to meet their individual needs. She has been a member of the team since 2006 where she began her career as a teller. She holds a bachelor’s degree in government and international relations from Clark University, and actively supports and participates in the Northern Berkshire Relay for Life as well as many bank sponsored regional events. She resides in North Adams with her husband and three children.
In her new role, Callahan will oversee all daily operations involving quality review, electronic banking, fraud and many more Deposit Operation functions. Callahan began her career in 2004 as an operator and safe deposit box clerk, and quickly moved into the Deposit Operations Department where she was promoted to electronic banking specialist in 2009. She resides in Bennington, Vt., with her husband.
In Crouse’s new role as BSA analyst, she will have full responsibility of operations of the Bank Secrecy area, including the monitoring of moderate and high risk accounts, suspicious activity, filing of CTRs and SARs, training of employees and for keeping current with regulatory changes. She began her career in 2002 as a teller and progressed to head teller and customer service representative.
In 2009, Becky moved into the BSA assistant position. She resides in Lanesborough with her husband and two children.