The local postal worker, who declined to be identified for this article, verified that Michael L. Witkowski is scheduled to resume his duties as Great Barrington's postmaster -- the job he held prior to becoming Pittsfield's officer in charge last year.
The postal worker said he did not know who would replace Witkowski.
"We haven't heard a word yet," he said.
A spokeswoman for the U.S. Postal Service did not return a phone call seeking comment.
Witkowski had been Pittsfield's officer in charge for more than a year, but it remains unclear how long the city's post office has been without a postmaster.
Witkowski's transfer could come as early as Monday, according to Pittsfield-based attorney Kermit Goodman, who said a letter carrier informed him about the leadership change.
Goodman and numerous other Pittsfield residents contacted The Eagle this month to complain about slow or missed mail delivery service in the city. A postal spokeswoman has linked the service flaws to a variety of factors, including the weather, increased volume during the holiday season and changes to local delivery routes.
Goodman said his dealings with Witkowski, a decorated Postal Service employee, have been negative and claimed Witkowski's imminent transfer is directly linked to management complaints at the Pittsfield office. But that assessment doesn't square with people who know Witkowski, who was on vacation Tuesday and could not be reached for comment.
In October 2008, Witkowski received a five-star customer service award -- the highest ranking possible -- on behalf of the Great Barrington Post Office, which was one of only six post offices in the state to receive that honor.
The award was granted "for exemplary customer service" over a three-year period ending Sept. 30, 2008.