High winds and heavy rains overnight caused the radio towers atop Florida Mountain to collapse, which has "resulted in the loss or significant interruption of cell and Internet services in the North Adams area," according to the North Adams Department of Public Safety.
In a Facebook post shortly before 9 a.m. Sunday, the North Adams Department of Public Safety urged residents who need help and who have no cell service, to use their home phone to make calls.
In an email, Mayor Richard Alcombright said 911 services remain in place, but if one's cell service is affected, those calls need to be made via a land line.
"Verizon has been notified and crews are on the way," Alcombright stated. " ... Additionally, Massachusetts Emergency Management Agency (MEMA) has been contacted to help and assure a timely fix."
The North Adams Police Department will be monitoring its Facebook page if someone is unable to contact Public Safety via telephone, according to the North Adams Department of Public Safety. "Please, be rest assured, that public safety personnel are in place and fully staffed in the event of any issues or emergencies that may arise."
The department said it's not known when cell and Internet connections will be restored.
"Also, please tune your radios to WNAW 1230 AM or watch Channel 22, if you are a Time Warner Cable customer for news and updates," the department's post stated.
For an emergency, contact the North Adams Police Department at 413-664-4944 and press #1 for dispatch.
The department can also be reached by searching "North Adams Police Department" on Facebook or by email at NAPD911@gmail.com.
Also, Alcombright said some flooding has occurred in the Beaver Street area.
"The city's Emergency Management Team has opened the shelter at St. Elizabeth's Parish Center for those needing assistance," the mayor stated.