BHS isn't as good as its own hype

To the editor:

Over the last 16 months, I have had two medical issues that brought me to local health care providers. In one case I was told that I could not be helped, but I did research and ended up at Bay State Medical Center in Springfield, where I am still going. With the other issue, I had a hard time getting in touch with the provider, though I finally did.

The gist of this letter is that Berkshire Health Systems has become so large that the corporate structure gets in the way of providing prompt and decent medical care. The "we cannot help you" medical issue prompted me to look elsewhere for medical treatment possibilities, as I am not the type of person who takes "no" as an answer.

BHS management pats itself on the back too much in seeking public and private approval and funds. A truly good medical corporation offers outstanding medical services without having to resort to bragging.

North Adams Regional Hospital was an excellent hospital, but is now history. Southern Vermont Medical Center is another local option that is within an hour's travel time.

Until about 1990, Berkshire Medical Center was actually a pretty good hospital. It is not what it used to be. Fortunately, this is a free country and there are medical options in many areas in our state and elsewhere.

Diane Ditman Pittsfield