To the editor of THE EAGLE:
I am the activity director at a retirement community in Southwick. This past Wednesday, I took a group to Mt. Greylock on our mini-bus. It was a glorious day and after a wonderful lunch at Bascom Lodge, the 11 senior citizens, my driver, and I enjoyed exploring the summit of Greylock.
On the way down the mountain, just as we came into North Adams, our bus began losing electrical power. We continued south on Route 8 until the bus finally quit just north of Allendale Plaza in Pittsfield. Being over an hour from home, suspecting a dead alternator, the situation presented some challenges, to say the least.
After a number of phone calls to arrange transportation to get our residents home, I began the task of attending to our bus. I am familiar with a good part of Pittsfield, but not any repair/tow shops, so I began calling numbers given to me from an Internet search. The first two shops were unable to help and I imagined a long ordeal. In the meantime, many vehicles passed by our bus in the breakdown lane with its hood open and some of our passengers standing on a grassy area, a sight that surely spoke of a problem.
After about a half-hour, a gentleman stopped and said he could help. Not knowing who best to call in the area, his words were like ice cream on a hot day -- pure relief! He then called a shop he knew and within minutes a mechanic arrived to check out the situation. The mechanic did in fact fix our bus and, while our residents had already left for home (in a limo!), he had the driver and me back in the bus (with a new alternator) and heading home within what I considered record time. Our good Samaritan had left for a doctor’s appointment but came back after to check on us and even called us the next day to make sure it all worked out.
I just wanted to share this story as an example that there are still considerate, compassionate, caring people in our midst who are willing to go out of their way to help those in need. Surely we would’ve gotten our bus fixed and back home without these two gentleman (and the parts-runner who made several trips to get our part), but there is no doubt in my mind it would’ve taken much longer and been much more costly. Thank you Kurt, Russ, and Village Truck Sales. You all made this girl’s day so much better than it could’ve been! BARBARA PEASE
The writer is activity director for American Inn for Retirement Living.