In Brief

Tuesday May 15, 2012

Berkshires: Edward Jones gains top rank

The Edward Jones financial services firm, which has three offices in Berkshire County, was ranked highest in investor satisfaction with full-service brokerage firms, according to the J.D. Power and Associates 2012 Full Service Investor Satisfaction Study.

This is the sixth time in the past eight years that Edwards Jones has ranked highest in that category in this study. The firm’s overall score was 15 points higher than last year, and 28 points over the industry average. It was the highest among the 14 firms that were rated.

The study measures overall investor satisfaction with full service investment firms based on seven factors: investment adviser, investment performance, account information, account offerings, commissions and fees, and website and problem resolution. Edward Jones also received high marks in the account information category.

Headquartered in St. Louis, Edward Jones operates Berkshire County offices in Adams, North Adams and Pittsfield.

Pittsfield: Pulmonologist joins BMC staff

Dr. Otto Villa, a board certified and fellowship trained pulmonologist and critical care specialist, has been appointed to the medical staff of Berkshire Medical Center and the physician staff of BMC’s Pulmonary Professional Services.

Villa previously worked at Holyoke Medical Center, where he served as co-director of the Intensive Care Unit. He has also worked at Mount Sinai in New York City, specializing in the treatment of sarcoidosis, interstitial lung diseases and lung transplant cases. His work has been published in several medical journals.

Villa is board certified in internal medicine, pulmonary diseases and critical care medicine. He received his medical degree from Universidad Pontificia Bolivariana Medical School in Medellin, Colombia. He also has a doctorate in Immunology and Biochemistry from Wake Forest University. He completed his residency in internal medicine at Saint Agnes Hospital of Baltimore, a teaching affiliate of Johns Hopkins Medical School.

He is fellowship trained in allergy and clinical immunology from Brigham and Women’s Hospital, and in pulmonary and critical care medicine from Tufts-New England Medical Center.


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