Letter: Christmas spirit evident at Carr
Christmas spirit evident at Carr
To the editor:
I am a frequent shopper at Carr Hardware on North Street in Pittsfield. I had purchased two outdoor Christmas reindeer decorations last year from them and when I put them out this year they lit up fine, but two weeks later one of the deer was completely burnt out.
I went to Carr and told them what happened and a very nice employee named Glen told me to bring in the deer and he would try to fix it. To no avail, however, as it was completely dead and a new fuse was not the answer.
Glen reordered a new deer for me and said he would have it back up in my yard before Christmas. It came in within three days and he and another woman employee even put it together for me.
Now that's service! Thank you Glen for your Christmas spirit!
TALK TO US
If you'd like to leave a comment (or a tip or a question) about this story with the editors, please email us. We also welcome letters to the editor for publication; you can do that by filling out our letters form and submitting it to the newsroom.