NEW YORK -- When Apple launched its iTunes music store a decade ago amid the ashes of Napster, the music industry -- reeling from the effects of online piracy -- was anxious to see how the new music service would shake out.
"The sky was falling, and iTunes provided a place where we were going to monetize music and in theory stem the tide of piracy. So, it was certainly a solution for the time," said Michael McDonald, who co-founded ATO Records with Dave Matthews and whose Mick Management roster includes John Mayer and Ray LaMontagne.
The iTunes music store became much more than a solution; it changed how we consume music and access entertainment. It's not only music's biggest retailer, it also dominates the digital video market, capturing 67 percent of the TV show sale market and 65 percent of the movie sale market, according to information company NPD group. Its apps are the most profitable, it has expanded to books and magazines, and it is now available in 119 countries. Last week, iTunes posted a record $2.4 billion in revenue in first-quarter earnings.
"They revolutionized the retail landscape by making a truly interactive and very user-friendly space and platform, and they managed to do it by keeping a great music experience attached to what was very difficult technology," said Scott Borchetta, head of Big Machine Records, home to Taylor Swift, Tim McGraw and Rascal Flatts.
But as iTunes celebrates its 10-year mark Sunday, it faces renewed scrutiny on how it will continue to dominate in the next decade -- or whether it can. With competition from subscription services like Spotify and other services like Amazon.com, Netflix, Hulu and others, iTunes will likely need to reinvent itself to remain at the top of the digital entertainment perch.
Apple Inc.'s Eddy Cue, senior vice president of Internet software and services, refused to comment on reports that the company will launch a radio service or some other service to compete with Spotify.
At first only available to Mac users, iTunes debuted two years after Apple's groundbreaking iPod. With a catalog of 200,000 songs -- compared with tens and tens of millions of songs available today -- iTunes entered an industry being upended by illegal downloading yet still skeptical of the new music store.
iTunes "changed the music industry completely" and "gave people the power as opposed to record companies the power, in a way," said singer-actress Jennifer Lopez.
"It has its pros and cons, I think, for artists," she said. "I'm an artist, so I look at it from an artist point of view. But we're in a new age. It's like anything else. You've got to accept it."