COMMUNITY SERVICE AGENCIES (Some are available 24 hours) Need Help ??? Call 211 211, is a confidential and free, easy to remember phone number, that connects people in need with the resources in our community that can help. 211 centers are staffed by trained specialists who will quickly assess your needs and refer you to the help you seek. Whether its rent assistance, food banks, affordable housing, health resources, child care, after-school programs, elderly care, financial literacy, job training or any other social service need, 211 is a quick way to find help. Alcohol/Drug Abuse Alcoholics Anonymous (413) 532-2111 Mothers Against Drunk Driving (800) 633-6233 Substance Abuse National Info-line (800) 327-5050 Abuse/Assault Services Child at Risk Hotline (800) 792-5200 Parental Stress Line (800) 632-8188 National Domestic Violence Hotline (800) 799-7233 Disabled Persons Protective Comm. V/TDD (800) 426-9009 Domestic Violence & Sexual Assault Elizabeth Freeman Center (413) 243-1119 The Kid's Place (413) 499-2800 Elder Abuse Hotline (800) 922-2275 RAINN (Rape, Abuse, Incest National Network) (800) 656-4673 Children's Services Child at Risk (Hotline) (800) 792-5200 Child Help USA (800) 422-4453 Children's Protective Services (800) 292-5022 Family Center of the Berkshires (413) 447-2145 Mass. Dept. of Social Services (foster/adoptive parent program) (800) 543-7508 Youth Crisis and Runaway Hotline (800) 448-4663 Crime Reporting/Prevention Violent Crime Situation: Bureau of Alcohol, Tobacco &Firearms Gun Hotline (800) 283-4867 WeTip Hotline (800) 782-7463 Employment Assistance Dept. of Employment and Training Berkshire Works (413) 499-2220 Environmental Information MA Dept. of Environmental Protection (617) 292-5500/(800) 337-6245 Air Quality (800) 882-1497 To report hazardous substance, toxic Chemicals, oil spills V/TDD (800) 424-8802 Health Services AIDS Hotline (800) 235-2331 Cancer Information (800) 422-6237 Lead Poisoning Prevention (800) 532-9571 Housing Homeless Persons Service Construct, Inc. (413) 528-1985 Medical Referrals MA Dental Society (800) 342-8747 MA Medical Society (800) 322-2303 Pregnancy Hotline (800) 395-4357 Smoking Cessation Info (800) 879-8678 Substance Abuse (800) 327-5050 Mental Health - Counseling Brien Center (413) 499-0412 Dept. of Mental Health (413) 447-7381 Missing Persons Missing & Exploited Children (800) 843-5678 Poison Control Hotline (800) 682-9211 Pregnancy & Parenting Services South Berkshire WIC (413) 528-0457 The Family Center (413) 528-0721 Services for the Disabled Berkshire County Assoc. of Retarded Citizens (413) 499-4241 MA Office on Disability V/TDD (617) 727-7440 MA Rehab COMM (800) 245-6543 V/TDD or (617) 204-3600 Services for Senior Citizens Alzheimer's Assoc. Western MA Chapter (413) 787-1113 National Chapter (800) 272-3900 Council on Aging (413) 528-1881 Elder Hotline (800) 882-2003 Elder Services of Berkshire County (413) 499-0524 Meals on Wheels (800) 544-5242 Medicare Info. Line (800) 772-1213 Southern Berkshire Elderly Transportation (413) 528-4773 Suicide Hotline (800) 448-3000 Youth Crisis & Runaway Hotline (800) 621-4000 Venereal Diseases National Hotline (STD) (800) 227-8922 Veterans' Services Veterans' Affairs Info. (800) 827-1000 Welfare Information Food Source (800)645-8333 Berkshire United Way Phone (413) 442-6948 P.O. Box 3808, Pittsfield, MA 01202-3808 Email: info@berkshireunitedway.com In partnership with local health and human service agencies, Berkshire United Way addresses community issues from hunger to alcoholism, from childcare to eldercare. They are making it easier for area residents to access services they may need through 211, an easy to remember phone number, that connects people in need with the resources in our community that can help. In addition, Berkshire United Way's expanded mission includes efforts to address the root causes of community problems that create the need for these services. By improving the quality of the community as a nurturing, healthy environment, they impact everyone's life and prevent costly community problems in the future.