Kim Dee photo

Kim Dee

Kim Dee has been promoted to head of retail banking at Citizens, a Rhode Island-based financial institution that has a branch in Pittsfield and operates ATMs in Adams, Dalton, Great Barrington and North Adams.

Dee previously served as the bank’s executive vice president/customer transformation director.

In her new role, Dee will be managing a retail organization of 5,000 colleagues and 1,000 retail branch locations. She has held a number of roles during her career at Citizens, including executive vice president/sales strategy and distribution, head of sales for business banking, and product management and retail director for the Greater Boston and New England South regions.

Dee, a resident of Braintree, holds degrees in finance and marketing from Boston College’s Carroll School of Management.