Medical services: Get an estimate and ask for discounts

Archive photo: Dr. Thomas Fleming takes a man's blood pressure at Fairview Hospital in Great Barrington during a pulmonary rehab class in 2016.

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Compiled by Kristin Palpini

The Berkshire Eagle

Hospitals and insurance providers can often give patients a cost for service estimate prior to undergoing a medical procedure. They also offer discounts to people in need and payment plans for uninsured and under-insured people struggling to pay their medical bills.

All you have to do is ask.

The following are telephone numbers for cost estimates, financial assistance and standard charges for western Massachusetts' hospitals. A cost estimate is more accurate and can vary significantly from a standard charge due to a patient's specific needs and insurance coverage.

Berkshire Medical Center, Pittsfield (a part of Berkshire Health Systems)

Cost estimate: 413-854-9605

Patient relations: 413-447-2422

Case management: 413-447-2422

Standard charges: berkshirehealthsystems.org/chargemaster

Fairview Hospital, Great Barrington (a part of Berkshire Health Systems)

Cost estimate: 612-672-1048

Financial counselor: 612-672-6724

Senior Partners discount: 952-767-0665

Patient care services: 413-528-0790, ext. 3031

Standard charges: fairview.org/billing/fairview-patient-billing

Baystate Health: Baystate Medical Center, Springfield; Baystate Franklin Medical Center, Greenfield; Baystate Noble Hospital, Westfield; Baystate Wing Hospital, Palmer:

Cost estimate: 413-794-9999

Financial counselors: Baystate Medical Center: 413-794-2452 or 413-794-4040

— Franklin: 413 773-2849

— Noble: 413 568-0000

— Wing: 413 370-5540

Standard charges: baystatehealth.org/patients/billing-and-financial-assistance/hospital-standard-charges

Cooley Dickinson Hospital, Northampton

Cost estimate (via Partners HealthCare): 617-726-3884

Financial counselor: 413-582-2222

Standard charges: partners.org/for-patients/Patient-Billing-Financial-Assistance/Hospital-Charge-Listing.aspx

Holyoke Medical Center, Holyoke

Patient financial obligation inquiry line: 413-534-2871

Financial counselor: 413-534-2603 or 413-535-4723

Standard charges: holyokehealth.com/Patients-Visitors/Cost-for-Care


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