Businesses need to understand how customers will behave after the population receives its COVID-19 vaccinations. Even after the memory of the pandemic fades, the effects on consumer behavior may persist.

Colin M. D’Amour has been named senior director of the Big Y Express Gas & Convenience Stores division, while Christian P. D’Amour has been appointed the company’s director of e-commerce.

PITTSFIELD — Caitlyn Elliott recently joined Pearson Wallace Insurance as a senior account executive. She has experience in the agency and carrier side of the insurance business, having spent time previously at Plymouth Rock and Liberty Mutual Insurance.

Over the past six months, an increasing number of investors have come to believe that a rise in the inflation rate is inevitable. That appears to be a sound bet from where I sit, even though the present data doesn’t support that wager.

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