NEW MARLBOROUGH — Sometimes, the internet kicks out during a Zoom class or telehealth meeting. Other times, it’s the phone that goes dead.

Nearly 400 residents of Hinsdale plunked down deposits of $49 half a decade ago, hoping that little investment would bloom into high-speed int…

LANESBOROUGH — From a lack of high-speed internet to getting Chicopee weather forecasts, local Spectrum subscribers aired their grievances to …

EGREMONT — For at least a decade, Egremont and Monterey have struggled for a plan for universal broadband.