Allegations of deceptive billing settled
BOSTON — Partners HealthCare System Inc. and Massachusetts Eye and Ear Infirmary will pay $175,000 to settle allegations that they violated Massachusetts' consumer protection law by failing to adequately disclose to patients billing information for certain health care services, according to Attorney General Maura Healey.
The settlement, filed in Suffolk Superior Court, is the result of investigations by the AG's Office after receiving numerous consumer complaints that Partners and Massachusetts Eye and Ear failed to adequately disclose certain policies that led to unexpected charges for health care services.
Under the terms of the agreement, Partners will pay a total of $150,000 to the commonwealth. Massachusetts Eye and Ear, which was the subject of a separate investigation by the AG's Office prior to being acquired by Partners in 2018, will pay $25,000.
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