Letter: Good dispatchers key to top-notch EMS response
I would like to add a comment to the great job that the Pittsfield police and fire departments did in regard to the four fires that were set recently. Credit needs to be given to the three dispatchers who fielded all those calls and coordinated all the personnel. Sometimes people don't realize that these men and women are the front line to all EMS responses. Give them a nod, too.
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